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wiki:TracSupport

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Trac Support

Like in most ​open source projects, Trac support is available primarily through the ​mailing list and the ​project wiki. Both are maintained by the trac community. The ​project wiki is the authoritative source for the TracGuide, consisting of the administrator and user guides for Trac.

There is an ​IRC channel where online users can help out. Much of the 'live' development discussions also happen there.

You can search questions tagged with trac on [SO:tagged/trac Stack Overflow].

Before you start a new support query, make sure you have done the appropriate searching:

  • in the project's ​FAQ
  • in past messages to the ​Trac Users Mailing List
  • in the Trac ticket system, using either a ​full search or a ​ticket query.

Please don't create a ticket in trac.egdewall.org to ask a Trac support question. Only use it when you face a real and new bug in Trac, and do so only after having read the ​NewTicketGuidelines. The more a bug report or enhancement request complies with those guidelines, the higher the chances are that it will be fixed or implemented promptly!


See also: ​MailingList, ​TracTroubleshooting, ​CommercialServices

Last modified 22 months ago Last modified on Apr 4, 2019, 10:07:32 AM

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